Effective Date: July 7, 2025
Welcome to Camaleonic Analytics ("we", "our", "us"). These Terms and Conditions ("Terms") govern your access to and use of our website, app, and services (collectively, the "Platform"). By using the Platform, you agree to be bound by these Terms. If you do not agree, please do not use our services.
By using Camaleonic Analytics, you agree to follow our rules, allow us to analyze your social media data to provide insights, and respect our intellectual property. You are responsible for your content's legality, account security, and all activity under your account. We protect your privacy and data, but we are not liable for issues caused by third-party platforms or inaccurate data. Payments for subscriptions are non-refundable, and late payments may incur fees or account suspension. Please read the full Terms below for details.
Camaleonic Analytics provides tools to connect your social media accounts or upload content, analyze engagement and performance metrics, and estimate the economic value of your posts, stories, and other media. The data and insights are displayed in dashboards for personal, business, or agency use.
To use the Platform, you must:
If you are using the Platform on behalf of an organization or business, you confirm you have the authority to bind that entity to these Terms.
To access the Platform, you must register with unique credentials (e.g., username and password). You agree to provide accurate and complete information during registration and to keep this information updated.
You are fully responsible for all activities under your account. You must immediately notify us at team@camaleonicanalytics.com if you suspect unauthorized access to or use of your account. We are not liable for any losses or damages resulting from unauthorized use if caused by your failure to secure your credentials.
You retain all rights to the content (e.g., social media data, images, videos, metrics) you provide or connect through our Platform ("User Content"). By using our services, you give Camaleonic Analytics permission to use and analyze your content to provide our services. This permission is limited, can be canceled by you, and we do not charge for it.
You are solely responsible for the accuracy, legality, and appropriateness of your User Content. You confirm that you have all necessary rights and permissions to provide us access to this content, including any consents from third parties (e.g., for shared posts or images).
You agree not to:
We may suspend or terminate accounts that violate these rules without prior notice.
We respect your privacy. Please review our Privacy Policy to understand how we collect, use, store, and protect your information. Camaleonic Analytics may collect metadata, engagement data, and performance statistics from connected social media accounts. We do not sell your data to third parties.
We retain your User Content and associated data only for as long as necessary to provide the services or comply with legal obligations. Upon account termination, we will delete your data within 30 days, except where required by law. You may request data deletion by contacting us at team@camaleonicanalytics.com.
We implement industry-standard security protocols, comparable to those used by leading analytics platforms to protect your data. For users requiring additional data protection assurances, we offer a GDPR-aligned Data Protection Addendum upon request. Contact us at team@camaleonicanalytics.com for details.
Both you and Camaleonic Analytics agree to protect confidential information shared through the Platform, including proprietary data, analytics reports, and business information. You may not disclose our confidential information to third parties without our written consent, except as required by law. Similarly, we will protect your confidential User Content and not disclose it except as necessary to provide our services or comply with legal obligations.
We grant you a limited, non-exclusive, non-transferable, revocable license to use the Platform for internal, non-commercial purposes only, subject to these Terms.
You agree not to:
All reports and data exports generated through the Platform must retain Camaleonic Analytics branding, including logos and attribution, as specified in our guidelines.
Monthly or annual subscription fees are billed automatically in advance and are non-refundable, except as outlined in our refund policy (available at https://camaleonicanalytics.com/refunds). We accept payments via credit card, PayPal, or other methods specified at checkout. Subscriptions auto-renew unless canceled at least 24 hours before the renewal date through your account settings.
Late payments will incur a 3.5% monthly fee, calculated from the due date. If payment remains outstanding for 60 days, we may suspend your account until all dues are cleared.
To reinstate a suspended account, you must clear all outstanding dues. If an account remains lapsed or unpaid, we may delete your account and associated data after 60 days of non-payment. Retroactive analysis or reactivation of expired accounts may incur additional charges, as specified at the time of request.
We may update pricing or features with 30 days' notice via email or in-app notification. Your continued use of paid services after such changes indicates your acceptance of the updated terms.
We provide estimates and insights based on available data, algorithms, and models. These are informational only and do not guarantee actual performance, earnings, or market value.
Our services integrate with third-party platforms (e.g., Meta Platforms, TikTok, YouTube). We are not responsible for changes in their APIs, policies, access restrictions, data inaccuracies, or service interruptions that may affect our Platform's functionality or the accuracy of our analytics.
To the maximum extent permitted by law, Camaleonic Analytics is not liable for:
Our total liability in connection with the Platform shall not exceed the amount paid by you (if any) in the past 12 months.
We may suspend or terminate your access if you:
You may terminate your account at any time by contacting us at team@camaleonicanalytics.com. Upon termination, your data will be handled as outlined in Section 6.1.
We may update these Terms from time to time. The updated version will be posted on our website with a revised "Effective Date." For significant changes, we will notify you via email or in-app notice at least 14 days before they take effect. Your continued use of the Platform after changes indicates your acceptance of the updated Terms.
These Terms are governed by the laws of Spain, without regard to conflict of law principles. Any disputes shall be subject to the exclusive jurisdiction of the courts of Barcelona, Spain, unless otherwise required by applicable law.
If you access the Platform from outside Spain, you are responsible for complying with applicable local laws. We make reasonable efforts to comply with international data protection regulations, such as GDPR for EU users.
For EU users, you may have the right to resolve disputes through the EU's Online Dispute Resolution platform. We encourage you to contact us first at team@camaleonicanalytics.com to resolve any issues amicably.
Camaleonic Analytics is not liable for delays or failures in providing services due to events beyond our reasonable control, including but not limited to natural disasters, internet outages, or third-party platform failures.
If you have questions about these Terms or need support, contact us at:
Camaleonic Analytics S.L.
Email: team@camaleonicanalytics.com
Address: Carrer de Tuset, 20, 2n 1a, Sarrià-Sant Gervasi, 08006 Barcelona, Spain
Website: https://camaleonicanalytics.com